If your order is shipping to an incorrect address, please contact info@garlandcollection.com right away.
WHAT SHIPPING SERVICE DO YOU USE?
We use FedEx 2-Day Air for US shipping. Items shipped to the UK, France, Germany, China, Japan, and Australia will be sent via FedEx International Priority with Insurance. We are happy to place other international orders when shipping methods are available, and most will be sent via USPS International Priority.
HOW MUCH DOES SHIPPING COST IN THE U.S.?
All jewelry is shipped within the USA via FedEx 2-Day Air and is insured to protect against loss or damage during transit. The cost for shipping within the Continental US is $25.
HOW MUCH DOES SHIPPING COST OUTSIDE THE U.S.?
International shipping costs $120. Orders to the UK, France, Germany, China, Japan, and Australia are sent via FedEx International Priority with insurance. For other countries, most shipments will go through USPS International Priority. If your country isn’t listed at checkout, contact us for options. Please note that any brokerage fees, import taxes, or duties are the buyer's responsibility. We’ll send a tracking number once your order ships.
WILL MY ITEMS BE SAFE IN TRANSIT AND DELIVERY?
We require a signature for all deliveries, so packages won’t be left unattended. Garland Collection is not responsible for delays by the shipping carrier. All packages are insured against theft and damage during transit. Once signed for, we are no longer liable. Each piece is handmade and carefully inspected before shipping. Please check your package upon arrival, and if you find any damage, contact us at info@garlandcollection.com.
Custom designs for the most special family were unveiled to such fanfare, we decided to add this new lettering to our permanent collection. Each solid gold script letter is made to order in New York City with a discreet birthstone (or diamond) of your choice set in a star setting. Chain sold separately.
We love these elegant letters layered or worn alone -- chic classics that can hold their own.
Garland Collection -- Due to the custom nature of Garland Collection made-to-order pieces, all jewelry is final sale and orders cannot be cancelled at any time. We stand by our fine jewelry pieces. Each piece is created individually for you and with care. Each order is checked and double-checked before it is shipped. If damage does occur during delivery, the item must be returned within 5 business day of receipt and only as authorized by Garland Collection – we will fix or replace the item if necessary and return the item to you promptly. We take great pride in the quality of our jewelry – please contact us if you have any questions.
Garland Collects & Maison – We will accept returns on Garland Collects vintage jewelry if notified of your decision to return the piece within 3 days of receiving the item. Garland Collection Maison items will be marked FINAL SALE if they cannot be returned or exchanged under the same policy as our vintage jewelry. Please do not ship any items back to us without receiving instructions first. You may either return the item for a refund minus the original shipping cost and a 20% restocking fee or you can choose a credit for the full purchase price paid to be used towards the cost of any other Garland Collects piece of your choice (all Garland Collection fine jewelry is excluded from this credit).
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Garland Collection's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on Garland Collection's web site;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or "mirror" the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Garland Collection at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
The materials on Garland Collection's web site are provided "as is". Garland Collection makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Garland Collection does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
4. Limitations
In no event shall Garland Collection or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Garland Collection's Internet site, even if Garland Collection or a Garland Collection authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Revisions And Errata
The materials appearing on Garland Collection's web site could include technical, typographical, or photographic errors. Garland Collection does not warrant that any of the materials on its web site are accurate, complete, or current. Garland Collection may make changes to the materials contained on its web site at any time without notice. Garland Collection does not, however, make any commitment to update the materials.
6. Links
Garland Collection has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Garland Collection of the site. Use of any such linked web site is at the user's own risk.
7. Site Terms Of Use Modifications
Garland Collection may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
8. Governing Law
Any claim relating to Garland Collection's web site shall be governed by the laws of the State of New York without regard to its conflict of law provisions.
General Terms and Conditions applicable to Use of a Web Site.
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